At Miller
Computer Group we recognize that privacy is important. This policy applies to
all of our products, services, and websites (“Service”) offered by Miller
Computer Group (“Caseworks”).
If you have questions about this or any Miller Computer Group policy,
please contact us at any time.
Information we collect and how we use it:
In order to provide our full range of
services, we may collect the following types of information:
·
Information you provide – When
you sign up for a Case Works account or other Miller Computer Group service or
promotion that requires registration, we ask you for personal information (such
as your name, email address and an account password).
·
Credit card information – While
we store information relating to billing, such as your billing address and the
last four digits of your credit card, we do not store your full credit
card number. Instead, we request a special token from our merchant account
provider that allows us to access, clone, modify, or void the transaction or
monthly recurring billing subscription without needing to store or
for our staff to later view your credit card information.
·
Miller Computer Group cookies – When
you visit Case Works, we may send one or more cookies – a small file containing
a string of characters – to your computer that uniquely identifies your
browser. We use cookies to improve the quality of our service by storing user
preferences and tracking user trends, such as how people use the system. Most
browsers are initially set up to accept cookies, but you can reset your browser
to refuse all cookies or to indicate when a cookie is being sent. However, most
Case Works features and services will not function properly if your cookies are
disabled.
·
Log information – When you use Miller
Computer Group services, our servers automatically record information that your
browser sends whenever you visit a website. These server logs may include
information such as your web request, Internet Protocol address, browser type,
browser language, the date and time of your request and one or more cookies
that may uniquely identify your browser.
·
User communications – When you send email or
other communication to Case Works, we may retain those communications in order
to process your inquiries, respond to your requests and improve our services.
·
Affiliated sites – We offer some of our
services in connection with other web sites. Personal information that you
provide to those sites may be sent to Miller Computer Group in order to deliver
the service. We process such information in accordance with this Policy. The
affiliated sites may have different privacy practices and we encourage you to
read their privacy policies.
Choices
for personal information
When you sign up for a particular service that
requires registration, we ask you to provide personal information. If we use
this information in a manner different than the purpose for which it was
collected, then we will ask for your consent prior to such use.
If we propose to use personal information for
any purposes other than those described in this Policy, we will offer you an
effective way to opt out of the use of personal information for those other
purposes. We will not collect or use sensitive information for purposes other
than those described in this Policy, unless we have obtained your prior
consent.
You can decline to submit personal information
to any of our services, in which case Miller Computer Group may not be able to
provide those services to you.
Information sharing
Miller Computer Group only shares personal information
with other companies or individuals outside of Miller Computer Group in the
following limited circumstances:
·
We have your consent. We require opt-in consent for the sharing
of any sensitive personal information.
·
We provide such information to our subsidiaries, affiliated
companies or other trusted businesses or persons for the purpose of processing
personal information on our behalf. We require that these parties agree to
process such information based on our instructions and in compliance with this
Policy and any other appropriate confidentiality and security measures.
·
We have a good faith belief that access, use, preservation or
disclosure of such information is reasonably necessary to (a) satisfy any
applicable law, regulation, legal process or enforceable governmental request,
(b) enforce applicable Terms of Service, including investigation of potential
violations thereof, (c) detect, prevent, or otherwise address fraud, security
or technical issues, or (d) protect against imminent harm to the rights,
property or safety of Miller Computer Group, its users or the public as
required or permitted by law.
If Miller Computer Group becomes involved in a
merger, acquisition, or any form of sale of some or all of its assets, we will
provide notice before personal information is transferred and becomes subject
to a different privacy policy.
We may share with third parties certain pieces
of aggregated, non-personal information, such as how many users clicked on a
particular link or use certain features. Such information does not identify you
individually.
Information security
We take appropriate security measures to
protect against unauthorized access to or unauthorized alteration, disclosure
or destruction of data. These include internal reviews of our data collection,
storage and processing practices and security measures, as well as physical
security measures to guard against unauthorized access to systems where we
store personal data.
We restrict access to personal information to Miller
Computer Group employees, contractors and agents who need to know that
information in order to operate, develop or improve our services. These
individuals are bound by confidentiality obligations and may be subject to
discipline, including termination and criminal prosecution, if they fail to
meet these obligations.
Data integrity
Miller Computer Group processes personal
information only for the purposes for which it was collected and in accordance
with this Policy. We review our data collection, storage and processing practices
to ensure that we only collect, store and process the personal information
needed to provide or improve our services. We take reasonable steps to ensure
that the personal information we process is accurate, complete, and current,
but we depend on our users to update or correct their personal information
whenever necessary.
Accessing and updating personal information
When you use the Service, we make good faith
efforts to provide you with access to your personal information and either to
correct this data if it is inaccurate or to delete such data at your request if
it is not otherwise required to be retained by law or for legitimate business
purposes. We ask individual users to identify themselves and the information
requested to be accessed, corrected or removed before processing such requests,
and we may decline to process requests that are unreasonably repetitive or
systematic, require disproportionate technical effort, jeopardize the privacy
of others, or would be extremely impractical (for instance, requests concerning
information residing on backup storage media), or for which access is not
otherwise required. In any case where we provide information access and
correction, we perform this service free of charge, except if doing so would
require a disproportionate effort.
When your account is closed
Miller Computer Group may delete the data of a customer who’s account is closed in accordance with the Terms of
Service. Once the account has been deleted, some or all of it may reside for a
period of time in backups, logs, server
environments, correspondence or other locations.
Enforcement
Miller Computer Group regularly reviews its compliance with this
Policy. Please feel free to direct any questions or concerns regarding this
Policy or Case Works treatment of personal information by contacting us through
this web site. When we receive formal written complaints at this address, it is
Case Works policy to contact the complaining user regarding his or her
concerns. We will cooperate with the appropriate regulatory authorities,
including local data protection authorities, to resolve any complaints
regarding the transfer of personal data that cannot be resolved between Miller
Computer Group and an individual.
Changes to this policy
Please note that this Privacy Policy may
change from time to time. We will not reduce your rights under this Policy
without your explicit consent, and we expect most such changes will be minor.
Regardless, we will post any Policy changes on this page and, if the changes
are significant, we will provide a more prominent notice.
If you have questions about this or any Miller Computer Group policy,
please contact us at any time.